General
- Rent-to-Own purchase method for Rack Extensions discontinued
- Have a promotion code or a voucher for products in the Shop?
- Reason Studios Web Shop Invoicing and Business to Business (B2B) Sales Policy
- USB Ignition Key discontinued
- Frequently asked questions about promos and sales campaigns
- I own an earlier Reason version - what upgrade paths are available?
Where is my order/product?
Shipping and returns
Payment
- How can I change the card or payment method used for my Rent-to-Own Rack Extensions?
- What Credit Cards do you accept?
- I don't have a credit card. Can I order from you anyway?
- My card doesn’t work!
- additional customs tax, import tax or things like that?
- When buying things in the Shop, I am asked for my personal password/number for Verified by Visa/MasterCard SecureCode. Why is this?
Reason Studios Rewards
- Can I use multiple Rewards Vouchers to buy one product?
- What is Reason Studios Rewards and how can I join?
- How do I convert my Reward Points to a Reward Voucher?
- Are there any expiration dates for my Reward Vouchers?
- There’s nothing in the Rewards Store that I want. Can I use the Reward Voucher towards something else?
- I'm getting "Invalid Code" when i try to use my Reward Voucher in the Reason Studios Shop