Reason Studios web shop purchases of Reason+ annual subscriptions, Reason, Reason Upgrades and ReCycle can be returned to us for a full refund within 30 days of purchase only*. If you want to return a purchased item, start by contacting us to receive further instructions.
The following downloadable items are non-refundable/returnable:
- Reason+ Monthly Subscriptions
- Rack Extensions (paid, Subscription, Rent-To-Own or Rewards purchases)
- ReFills
- Rigs
- Bundles
- VST plugins
- Tutorials
*relates to direct sales, purchased in our web shop only. Purchased items from distributors and retailers must be returned to source. Terms and conditions may vary.