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My card doesn’t work!

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Fredrik
  • Updated
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We accept most major credit and debit cards.

European customers

Your card needs to be connected to the bank's 3D-Secure authentication system – please enable this with your bank before subscribing/ordering.

USA/Rest of the world

Since we’re a Swedish company cards may need to be enabled for international transactions. Please check with the card issuer that your card is setup for international transactions before subscribing/ordering.

Some pre-paid debit cards and corporate cards are not accepted for Reason+ subscriptions – in which case please use a standard credit/debit card or PayPal.

Common sources of declined cards

  • Invalid card number
  • Invalid CVC (final three digits of the number printed on the reverse of your card)
  • Failed 3D secure verification
  • Expired card
  • Insufficient funds
  • Over credit limit
  • Security (card not pre-approved for international payments by bank)
  • Restricted card (pre-paid debit card, gift card, corporate card or other)

If your payment still fails, please first contact your bank/card issuer. If the problem persists, please try PayPal.

If you continue to encounter problems paying, please contact our customer support team.