What payment methods do you offer?
Currently, we accept credit card payments and PayPal. We’ll be adding new payment types as we go, so please check back often.
When am I charged?
Every 30 days or every year depending on which subscription option you choose. The very first time you sign up for a Reason+ or Reason Rack subscription you will automatically get the Free 7-day Trial. After the Free 7-day Trial has passed, the subscription will automatically convert into a standard subscription (unless you cancel your subscription before the renewal date).
Can I update my card details/payment method?
Yes. here.
Can I cancel my Reason+ subscription at any time?
- You can cancel your monthly subscription at any time, according to this article. Note, though, that any remaining period of a subscription will not be refunded.
- Annual subscriptions can be cancelled within 30 days of payment, for a full refund. Cancelling an annual subscription after 30 days of payment won't be refunded.
- For more details, please refer to our Reason+ cancellation and refunds policy.
Can I pause my Reason+ subscription?
- Yes. Please see this article for details.
Is there a cross-grade from our existing Subscriptions model to Reason+?
No.
Can I have an invoice with VAT specified for each payment?
- No, (not yet).