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  2. User Accounts
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User Accounts

Questions about user accounts, product registrations, licenses and license transfers

Signing up and logging in

  • Problems creating or logging in to a new account?
  • Locked account due to multiple authorization?
  • I have a new email, and cannot use the password help to access my login details
  • I have changed my email address and need to update my user account with the new address
  • I can't log in at all. Entering my username and password just send me back to the log in screen over and over again. What's wrong?
  • I have forgotten the user name and/or password for my user account
See all 10 articles

Registering your product

  • I just bought an AKAI controller - how do I register Reason Lite?
  • How do I register my product?
  • I've lost my license number. What do I do?
  • When I try to register, I get a reply saying my serial number is already in use?
  • When I try to register, I get a reply saying the serial number is not valid?

Buying and selling used Propellerhead products

  • Buying/selling used Reason Studios products
  • How does the license number transfer process work?
  • I have sold my software. How do I transfer the license registration to the buyer?
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