We have received some reports from users getting an "Unknown Exception" or "Missing Sounds" alert in Reason 12.7.1 on Windows computers when trying to load patches. As far as we can see this seems to affect non-Latin language versions of Windows only.
While we continue to investigate the cause for this, a temporary workaround would be to re-install the previous version - Reason 12.7 - from here:
Reason 12.7 with sound banks (Win)
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