iOS Sale of europa ended 4 hours early which is really upsetting.

Please note, that this post is a duplicate from this one: https://help.propellerheads.com/hc/en-us/requests/20623

Because I got referred to this forum.

„I wanted to purchase the europa synth in reason Compact (ios( for 5,49€ but had to wait till I was in a WiFi again but the sale had ended early and now it’s 10,99€ again which is really upsetting. :(
I want my year end sale back.

Greetings and a soon to be happy new year from Germany

-Philipp“

For the attached screenshot please see my other post.

The sale ending early is not Apples fault because the developer of the app gets to set time and date of a sale.

On another note: I ended up in the wrong support forum because the official link for support (on the Propellerhead AppStore-Page) links to a Zendesk which does not exist anymore.

Best regards
Philipp

Hanna

January 08, 2019 15:51

Hi Philipp,

When we do a price change in App Store Connect we only set the dates, not the time.

Kind regards, Hanna (Mobile Product Manager)

None None

January 08, 2019 21:45
Edited

Hanna, I am really sorry. You are totally right! It is in fact Apple’s fault. Price changes should only occur midnight (cet, in my case).

Mea culpa!

Sorry if I caused any inconvenience for you. The AppStore is really instransparent with these things.

However it would be nice if you could fix the URL of the App-Support link provided directly on the Reason Compact AppStore page.

Have a nice day!

-Philipp

January 24, 2019 15:50

The links are fixed in the latest release (1.4.1).

Kind regards, Hanna

iOS Sale of europa ended 4 hours early which is really upsetting.

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